Ivy & Red - Terms and Conditions

Effective as of Jan 1, 2022

SHIPPING

1. Minimum shipment for free shipping amount is $300 per each company (Ivy Beauty and Red Beauty), and freight prepaid to the account in U.S.A. mainland if less than $300, FOB Piscataway, New Jersey warehouse, FOB Georgia warehouse or FOB Commerce, CA warehouse.

2. For any account that is 45 days overdue, no orders will be shipped until the account becomes current or fully paid.

3. Orders shipped via any expedited delivery services and carriers will have additional charges which will be included in your total payment amount. No postage shipping allowed.

4. The account should thoroughly inspect all cartons and items at the time of delivery for any shipping damages or shortage before accepting delivery. If the account finds damage in receiving either by UPS truck or our van delivery, the account must keep the actual damaged shipment and ask the deliveryman to note the extent of the damage. If damages and/or shortages are found after opening box, etc., please call our customer service immediately. All damages and shortages must be reported to our office within 5 working days from the receiving date. If the shortage is not reported to our office within 5 working days from the receiving date and the actual damaged shipment is not kept by the account for the inspection process by UPS, Ivy Beauty will not be held liable for any claims.

5. A 20% restocking fee of total invoice amount will be charged for all shipments ordered and refused at the time of delivery.

6. We may limit order quantities depending on the inventory.

7. All product displays that the account receives from Ivy Beauty and Red Beauty are properties of each company. Accordingly, only our products must be displayed on such displays. If you need to dispose the display, you must dismantle after confirmation from us or return the display back to us. If you use our display for other products that are not from Ivy Beauty and/or Red Beauty, then you must pay the full price for the display.

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RETURNS

1. No return is accepted without return credit memo created by mobile device and signed by our salesperson.

2. If any account returns our products without the credit memo signed by our salesperson, we will not process such returns and all such received returns will not be returned back to the account.

3. All return credit will be given after the merchandise has been received and scanned by our warehouse. This process may take 3–4 weeks after we receive it in our warehouse.

4. All returns within 12 months of invoice date will be subject to a charge of 30% restocking fee on return with retailer’s price tag on it and 20% without it.

5. No returns shall be accepted on any merchandise more than one year from the invoice date.

6. Prices and terms are subject to change without notice.

7. Special pricing during promotion periods are only valid for the period indicated in the promotion.

8. Every effort is made to avoid errors and omissions in promotional flyers, catalogs, price sheets and other literature. Ivy Beauty does not assume responsibility for errors or omissions, nor is any warranty implied.

9. Notwithstanding any other provision herein, no returns will be accepted for the purposes of credit balance reduction.

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PAYMENT​

1. New account must have a tax ID number, resale certificate, owner's photo ID, and social security number.

2. All new accounts will be shipped upon prepayment (Money Order, Bank Certified Check, Credit Card with service fee surcharge, ACH).

3. In order to qualify for open terms of net 30 days, accounts must be listed and satisfactorily rated by Dun and Bradstreet. Unrated or unlisted accounts must submit Credit Application Form to us.

4. Each check returned by the bank is subject to a $30.00 charge.

5. If payment is not made by the payment terms, the account is placed with an attorney and/or collection agency. In case of any legal actions towards collecting the unpaid balance, the account shall be liable for all costs of collection and attorney fees. In addition, after the account has become delinquent by more than 3 months, there will be 2% finance charge per month.

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ONLINE SALE RESTRICTIONS

1. All accounts are responsible for immediately informing Ivy Beauty and/or Red Beauty of all online sales information (non-exhaustive list provided below) of their e-commerce platform so that Ivy Beauty can monitor the e-commerce SRP of its products and take appropriate action:

   • a. Name and ID of e-commerce platform

   • b. Your website URL (if applicable)

2. Upon request by Ivy Beauty and/or Red Beauty, you must immediately take down any and all products provided by Ivy Beauty and/or Red Beauty.